Congratulations Yael! Mason has awarded you the podcast prize winner!
We’ll be in touch shortly to organise the details!

We slipped back into that same trap at the end of last year. I was convinced that taking the small tasks and tracking them hourly was the way to go. Good grief, we spent 6 painful months trying to make it work and then 2 months fixing the damage after that. Having a customer by a block of “custom development” without correlating it to specific hours is helpful. That way you can still charge when there’s work that’s outside their monthly scope, but not revert everything back to ‘hourly’.

Side note: if you are doing hourly – debugging code is way more challenging and should be charged at a premium of your regular development rates.

Thanks! 😀

We’re all in that boat, Yael. I’m still honing my skills at steering the conversation in that direction and spotting the red flags when we start to go down the rabbit trail of costs vs value.

Keep at it! Having regular points to review/check how you’re doing and having someone else to hold you to it is helpful as well 🙂 WP Elevation works great for both of those reasons!

I’m late in seeing this – but thanks, Jonathan 🙂 Troy made this session so enjoyable for me and I’m glad some of it was useful!