Mastering SOPs and Global Teams with Duncan Isaksen-Loxton

Duncan Isaksen-Loxton -crop

with Duncan Isaksen-Loxton


In this episode of The Agency Hour Podcast, Duncan Isaacs, the founder and CEO of SixFive, shares his journey as an entrepreneur and agency owner, specialising in Google Workspace, WordPress, and CRM-based solutions. 

Duncan and Troy explore the evolution of SixFive, from web development to becoming a Google Workspace partner. Duncan emphasises the importance of saying yes to client requests and expanding service offerings to meet their needs. They emphasise the need for SOPs to be accessible and understandable to anyone in the business, even those without specialised training and highlight the value of delegating tasks and allowing others in the team to contribute to the creation of SOPs. 

What You Will Learn:

  1. Being open to new opportunities and saying yes to client requests can lead to the expansion of service offerings.
  2. Building a team and delegating tasks is essential for growth and avoiding burnout.
  3. Having standard operating procedures (SOPs) in place is crucial for efficient operations and scalability.
  4. Being part of a community or mentorship program can provide valuable support and guidance for entrepreneurs.
  5. Balancing work and personal life is important for overall well-being and success. Creating accessible and understandable standard operating procedures (SOPs) is crucial for agencies to ensure that tasks can be delegated and completed by anyone in the business…and much more.

Handy Links:

Join us on The Agency Hour as we uncover the strategies that have propelled SixFive to success with Duncan Isaksen-Loxton. Discover how effective team management, strategic use of SOPs, and a client-focused approach can transform your agency. This episode is packed with deep insights and practical advice that you won't want to miss.

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Troy Dean

I am the Founder of Agency Mavericks. The reason I get out of bed every day is because I love helping people to grow their web design or digital marketing businesses. I do this through coaching, creating courses, speaking, consulting and heading up our awesome community.

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