Navigating Stress and Anger in Agency Life: Insights from Dawn Sant

Welcome to The Agency Hour Podcast, where in this episode we blend the realms of agency success with emotional well-being. We're joined by Dawn Sant, an Academic Psychologist specialising in anger and stress management, all the way from the south of Manchester, UK. Dawn’s approach to psycho-education offers transformative insights for those grappling with the emotional demands of running a digital agency.

Dawn’s expertise is not just about managing stress and anger; it’s about fundamentally understanding them. She brings a unique perspective to our podcast, tying her psychological knowledge seamlessly with the challenges faced in the agency world. Whether it's dealing with impostor syndrome or managing emotional triggers, Dawn provides invaluable guidance.

Show Notes

A Vicarious Mavericks Fan: 

How Dawn’s friendship with Jeanette Elton led her to become an avid supporter of Mavericks Club.

Specialisation in Anger and Stress Management: 

Understanding and managing emotions, particularly anger and stress, is crucial for developing emotional intelligence. This is vital for agency owners and team members to navigate the complexities of interpersonal relationships and client interactions effectively.

Understanding the Fundamentals of Stress: 

Exploring the basic principles of stress and how it impacts our daily functioning.

The Neuroscience of Stress: Insight into the concept of ‘neurons that fire together, wire together', and its relevance to stress management.

The Amygdala Hijack: 

Understanding how overreaction is often a result of our amygdala taking over.

In both personal and professional relationships, overreactions can lead to conflicts, misunderstandings, and strained interactions. Understanding the role of the amygdala in these reactions helps individuals pause and respond more thoughtfully, thereby improving relationships.

Identifying and Managing Personal Triggers: 

Practical tips on recognizing and coping with personal stress triggers.

Identifying and managing stress triggers is crucial for maintaining mental health. Chronic stress can lead to a range of mental health issues, including anxiety and depression. By recognizing what triggers stress and learning how to cope with it, individuals can reduce their overall stress levels and protect their mental well-being.

Gender Dynamics in Anger Management:

Discussing whether there is a gender balance in dealing with anger issues.

Gender stereotypes often dictate how men and women are ‘supposed' to express anger. By exploring gender differences in anger expression and management, we can challenge these stereotypes, promoting a more nuanced understanding of how individuals of all genders experience and express anger.

The Role of Sadness: 

Unpacking the emotion of sadness as a sign of loss and its significance.

Understanding sadness in the context of loss helps in recognizing when one's emotional response might be a sign of a deeper mental health issue, such as depression. This awareness is key to seeking timely help and support.

Projecting Feelings onto Others: 

How we often transfer our emotions to people around us and the implications of this.

Understanding emotional transference and its implications is crucial for maintaining healthy personal and professional relationships, ensuring effective communication.

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Navigating Stress and Anger in Agency Life

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Troy Dean

Troy Dean

I am the Founder of Agency Mavericks. The reason I get out of bed every day is because I love helping people to grow their web design or digital marketing businesses. I do this through coaching, creating courses, speaking, consulting and heading up our awesome community.

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