Tom Willmot & Noel Tock

tom-noel-pc-1

with Tom Willmot & Noel Tock

Human Made

In Episode #17 of the WP Elevation podcast I had a blast talking with Noel Tock and Tom Willmot from Human Made. These guys count Clickbank, PayPal and Skype as their clients and have contributed several plugins to the WordPress community. They are the company behind Happy Tables, a WordPress based Software as a Service solution helping restaurant owners build a website and they recently launched WP Remote which allows you manage multiple WordPress websites from one easy dashboard. These guys are one of the select few who have accepted into the WordPress VIP Partner Program run by Automattic and are at the top of their game. Miss this interview at your own peril.

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Win Prizes

The boys are very kindly sponsoring 3 prizes x 6 months of the WP Remote Pro 5 Plan valued at $24 per month - so watch the interview to learn how you can enter.

Show Notes

Some highlights of the show include Noel’s elevator pitch “I do web shit”, Tom drinking from his Pressnomics mug (thanks Sally), how they build their internal culture with a distributed workforce (tip: constant communication), the “buddy” system of code reviews, the on-boarding process of KissMetrics and why taking decisions away from customers is important and how they use Intercom.io for managing customer relationships.

I particularly love Tom’s answer to one of the questions in the Elevation round: How do you stop competing on price? “Charge far more than anyone else!”

Reach Out

You can reach out and thank the boys on Twitter at Noel Tock and Tom Willmot.

Suggested Guest

The boys suggested I interview Mike Little, co-founding developer of WordPress (yes he’s one of the guys who started this whole thing with Matt Mullenweg). Mike, I’m coming to get you.

Competition Hint

Hint: to enter the competition, tell us the #1 feature you’d like to see in a future version of WP Remote.

Links

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Troy Dean

I am the Founder of Agency Mavericks. The reason I get out of bed every day is because I love helping people to grow their web design or digital marketing businesses. I do this through coaching, creating courses, speaking, consulting and heading up our awesome community.

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8 Responses

  1. limecanvaswil says:

    Thanks guys for taking the time out of your busy schedule to do this.

    I was happy to hear you talk on distributed workforces as this is the model we use, my business partner being in Dublin Ireland and I’m in Sydney.

    Would love to hear more on making that transition from a two-man operation to a scalable distributed successful business.

    Cheerz,
    Wil.

  2. limecanvaswil says:

    Thanks guys for taking the time out of your busy schedule to do this.

    I was happy to hear you talk on distributed workforces as this is the model we use, my business partner being in Dublin Ireland and I’m in Sydney.

    Would love to hear more on making that transition from a two-man operation to a scalable distributed successful business.

    Cheerz,
    Wil.

  3. Really great interview, awesome to see the UK at the forefront of WP development. the #1 feature I’d like to see in a future version of WP Remote is the ability to notify my customers/clients/users that certain features have been installed or updated and that they can see them now.

    Combined with Video User Manuals, my customers love it when I tell them that I’ve installed the VUM’s.

  4. What else would be cool is a migration tool between managed sites, that’d be mega useful

  5. What else would be cool is a migration tool between managed sites, that’d be mega useful

  6. Great to hear you found it useful, I’d be more than happy to share our experiences etc. Feel free to ping me on Skype for a chat (tomwillmot)

  7. Troy Dean says:

    Thanks for the kind words Michael and I love your idea 🙂

  8. Yael Reinhardt- Matsliah says:

    Awesome interview as expected 🙂 I tried another “WP Manage Multiple Sites” solution several months ago and something I see WP Remote has that the other didn’t is the automatic updates. That’s a sweet feature! Re: additional features, I’m with Michael Killen on wanting the ability to notify my customers/clients/users that certain features
    have been installed or updated and that they can see them now.

    So love WP Elevation — keep elevating, Troy!

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